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How to recall or revoke a document after sending it?

Mon, 12 Apr, 2021

Revoking a document means recalling or canceling a document before it is signed.

Follow the below steps to revoke a document:

  • Find the document to be revoked in Dashboard or My Documents and select it.
  • The documents overview page opens, and there is a More actions button on the top-right corner.
  • Clicking the More actions button reveals options such as View document, Re-assign, Clone document, Decline, Revoke, Download document, and Send reminder.
  • Select the Revoke option, and a confirmation dialog box appears.
  • Enter the reason for revoking the document in the given text box before confirming revocation.
  • Click Yes, revoke button, and the document will be revoked successfully.

Revoke document

Result of Revoking a Document:

  • The sender and signer are notified about the revocation of the document and sent an email.

revoked mail

signer side

  • Once it is revoked, the signer can’t sign the document anymore.
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