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How to check the status of the document?

Tue, 23 Aug, 2022

After a document is sent for signing, the document status like Waiting for others, Completed, Declined, Revoked, etc., will be displayed in the Status column based on the action performed on the document. You can check the status of a document in the following ways.

  • Checking document status in My Documents
  • Checking document status in Team Documents

Checking document status in My Documents

  • Select My Documents from the Documents menu.
  • All the documents sent and received by the user will be displayed.
  • You can check the status of the document signature request in the Status column.

My Documents page

  • The status of the document can also be found on the overview page.
  • Click on the document to navigate to the overview page.
  • Then, check the Status fields to know the status of the document.

Overview page

Checking document status in Team Documents

  • Select Team Documents from the Documents menu.
  • In Team documents, an account admin can check the document status of any team member within the organization.
  • A team admin can only check the status of their team documents.
  • To know the status of the document signature request, check the Status column.

Team Documents page

  • The status of the document can also be found on the overview page.
  • Click on the document to navigate to the overview page.
  • Then, check the Status fields to know the status of the document.

Team Documents overview page

Note: A team member cannot access the Team Documents page.

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